Terms & Conditions
Please read the following information prior to exploring the Bare Makeup site. The information contained within the site is for general information and purchasing functions. It is essential that you agree with the terms and conditions in full prior to using the site. By ordering any of our products you agree to be bound by our terms and conditions.
The prices of products on the Bare Makeup website are exclusive of taxes and are offered for sale to the customer at the displayed prices. There is currently no charge for postage and packing to the UK and Channel Islands.
After placing an order you will receive an automatic e-mail from Bare Makeup confirming that we have received your order. We are then contracted to fulfil your order and deliver the goods to the delivery address given when you placed the order. For orders to the UK and the Channel Islands, we use Royal Mail Standard Delivery with Bare Makeup's internal track secure barcode, and in most cases, orders are delivered within 3 to 5 working days following dispatch. In some cases, delivery may take longer and the customer must allow up to 14 days for receipt of their order. After 14 days, the
Bare Makeup will look into the matter and re-send a replacement order free of charge where suitable.
Please note that you must sign for your order upon receipt. This is a contractual obligation on the part of the customer and is confirmation that the goods have been delivered to the addressee. Signed receipt of delivery must be made by the addressee.
Prices, payment & delivery
The price payable for the goods is the price indicated on the website. Payment will be taken prior to dispatching the goods.
Customers must provide a valid billing address that matches the address to which their debit or credit card is registered. Failure to do so may result in the transaction being rejected by the payment provider. If an invalid address is provided, Bare Makeup may ask the customer to provide supporting documentation as proof of billing address, such as a debit or credit card statement or a utility bill.
Ordered goods will be delivered to the address provided and delivery is free to the UK and Channel Islands, but charges may apply for other European and other international countries. All orders are sent using Royal Mail's delivery service. If the addressee is not present at the time of delivery, the order may be held at a local mail centre for collection or re-delivery. It is the customer’s responsibility to arrange for collection or re-delivery of the item. Failure to do so will result in the item being returned back to Bare Makeup. If an item is returned, Bare Makeup will contact the customer to arrange re-delivery to the same or an alternative address. Bare Makeup reserve the right to charge the customer for postage costs for any re-delivery of items.
Delivery of items is done using a third party, so Bare Makeup cannot guarantee delivery by a certain date. The majority of orders are delivered within 3-5 working days, however, customers must allow up to 14 working days for delivery before Bare Makeup investigate the matter and re-send an order. For orders outside of Europe, we ask customers to allow up to 28 days for delivery.
Bare Makeup reserves the right to cancel any orders received at any time prior to dispatch of the goods. If Bare Makeup does cancel an order the customer will be refunded automatically.
Acceptable use of the site
You may not use the website in any manner which may cause damage to the site, or that is in any way illegal, fraudulent or harmful. You must not use our website for any malicious computer software. You must not collect data from our website or use it for marketing purposes without our written consent.
We reserve the right to restrict access to our website at our discretion.
Although it is our endeavour to do so, we do not guarantee the completeness or accuracy of the information published on this website, or that it will be kept up to date on a continuous basis. We warrant that our products will be of satisfactory quality, and that our liability will be limited to the purchase price of the product.
Breach of terms and conditions
Without prejudice to our rights, if you breach these terms and conditions we may take such actions necessary so as to remedy the breach and seek damages, including bringing court proceedings required by law.